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Questions owners ask
Everything youwanted to sniff out.
Short answers to the questions we hear most. Still curious? Email us.
Getting started
How do I get started?
Book the Trials of Destiny directly. The trail is the best place to meet us, and your dog. A Meet & Greet is optional if you'd like to say hi first. Once your dog passes, you can book hikes online whenever spots are open.
What are the Trials of Destiny?
Three short assessments every dog passes before joining a pack:
- The Path of the Dog: friendliness with dogs and people
- The Word of the Dog: recall in open terrain
- The Breath of the Dog: handling distractions and new places
Does every dog do the trials, even experienced hikers?
Yes. Every dog, every time they're new to us. It keeps packs safe and well matched.
What if my dog doesn't pass?
Dogs who show aggression or won't come back when called off-leash can't join pack hikes. We'll tell you why, and suggest what to work on.
The hikes
How long are the hikes?
1.5 hours off-leash on the trail, guaranteed. With pickup and drop-off, the whole outing takes about 2.5 to 4 hours.
Where do you hike?
Brothers Creek, Ballantree and Cypress Falls in West Vancouver. We pick the trail each day after a safety check.
How many dogs are in a pack?
Six at most, which is the West Vancouver limit per hiker.
What time is pickup?
Morning packs are picked up 7–9 am and home by 10:30 am–1 pm. Afternoon packs are picked up 10:30 am–1 pm and home by 2:30–5 pm. You get a live ETA.
Do you hike in the rain?
Yep! We shorten hikes in severe weather and change trails when conditions call for it.
What's included?
Door-to-door pickup and drop-off, 1.5 hours off-leash, pack socialization, water and swim breaks, supervision with safety gear, and photos.
Your dog
What are the requirements?
- Spayed or neutered (strict requirement)
- Vaccinated: rabies, distemper, parvovirus and bordetella
- At least 6 months old
- Collar with ID tags
- Passed the Trials of Destiny
Can my dog join if they're in heat?
No. Dogs in heat sit out pack hikes until it's over.
My dog is a bit anxious. Can they come?
Many nervous dogs thrive in a small, steady pack. The trials will tell us, and anxious dogs ride in their own crate.
Are senior dogs welcome?
Yes, if they're fit for 90 minutes on a forest trail and pass the trials.
Booking & payment
How do I book, reschedule or cancel?
Everything happens in our online booking system. Choose a date, pick your dog, confirm. Rescheduling needs 48 hours’ notice; see the cancellation policy.
Can I pause my membership?
Yes. Freeze up to 2 weeks per 12-week period, in whole weeks, with 7 days’ notice. Frozen hikes are credited on your next charge. Unused freeze weeks don’t roll over.
How does membership billing work?
Memberships are 12-week agreements billed every 4 weeks on fixed dates, or paid upfront for the year at 10% off. Pay by e-transfer or automatic card charge. See the charge dates.
Do you offer discounts?
Yes: 15% for health providers and retirees, referral rewards, the I.N.D.Y. program and the Quick Whip flash deal. Details.
Area & other services
Which neighbourhoods do you pick up from?
West End, Downtown West, Downtown East, Yaletown, False Creek, Mount Pleasant West, Mount Pleasant, Fairview, Kitsilano, Point Grey, University, Dunbar, Arbutus, MacKenzie Heights, Quilchena, Shaughnessy, Cambie, Kerrisdale and Southlands. Close by? Ask us; outside the area may carry a 10% surcharge.
Do you offer dog sitting or boarding?
Yes. Dog sitting at your home and boarding at ours, both $95 per night. More.
Can you move my dog to another city?
That’s our sister service, Indy On Route, for local, provincial and international dog transport.

Your dog's next chapterstarts at the trailhead.
New here? Skip the small talk: book the Trials of Destiny and let the trail do the interview. Already in the pack? Your next hike is two taps away.